Swing Time Outdoors warrants all of its swingsets used in residential and commercial applications. To receive warranty benefits, you must provide your original invoice as proof of purchase. Warranties are for original purchaser at the original installation address.
All residential playset products manufactured by Swing Time Outdoors carry a limited lifetime warranty on parts and a 1-year warranty on labor. This warranty covers playgrounds located within 50 miles of our main office at 10787 Hwy 92, Woodstock, GA 30188.
If at any time during the life of the product, there is a defect due to faulty materials or workmanship, Swing Time Outdoors will replace or repair, at their discretion, the defective board, piece, or part. This includes, but is not limited to, boards or pieces that have warped out of place within the first year, a board that has come loose from its fixture, and any boards that have broken.
Swing Time Outdoors will not be held liable for any defect that is due to blatant abuse, misuse, or neglect of the product. Seasonal cracks or checks are natural characteristics of wood and will not be covered under this warranty. Swing Time Outdoors will not cover any defects in a product that has been structurally altered in any way by anyone other than Swing Time Outdoors.
Swing Time Outdoors will also not cover any playset moved by anyone other than one of Swing Time Outdoors’ approved installers. This warranty covers only the parts manufactured by Swing Time Outdoors. All other parts will be subject to the manufacturer’s warranty, which is 1-year in most cases.
Commercial playsets manufactured by Swing Time Outdoors carry a limited 10 year warranty on parts and a 1-year warranty on labor.